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Retiree Benefit Specialist

RetireeFirst

Details

Posted: 04-Sep-24

Location: Scottsdale, Arizona

Type: Full Time

Salary: $21.50-$23.50/hour

Categories:

Other

Pharmacy

Sector:

Private Industry

Internal Number: 1

This position is based out of our brand new office in Scottsdale, AZ

Summary of Position:
Provide High Level Customer Service to all Participating Members. Reports to the Client Service
Managers and the Client Service Director to assist with team responsibilities.

Duties & Responsibilities:
• Fully versed in assisting members with any issues/concerns
• Assist Team Leads with Projects/Eligibility/Billing
• Answer member phone calls
• Handle member plan selections
• Attend Team/Division Meetings
• Able to handle most retiree calls with little to no support from management
• Fully versed in all of our products, processes, and procedures

Licensing & Qualifications:

High School Diploma or Equivalent

Preferred Qualifications:

AZ Life and Health License
AHIP Training and Certificate
1+ Year Customer Service Experience

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About RetireeFirst

RetireeFirst is a Medicare administrative services and retiree advocacy company. We work with any entity that offers Medicare benefits to their retiree employees. Our client base includes Labor Union Health/Pension Funds, Municipalities, Colleges/Universities, & Private Sector employers.

Connections working at RetireeFirst

https://careers.ptcb.org/jobs/20494490/retiree-benefit-specialist

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